In this article, we will understand how you can recover your access password and log into the platform. Password recovery is essential to ensure you can securely access your account even if you forget your credentials. The process involves resetting the password through a link sent to your registered email, followed by confirmation using a security code. This method not only protects your account but also ensures that only you have access to it.

Let’s get started

Let’s understand how you can recover your access password and log into the platform. First, enter your registered email and click “Next”.

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On this screen, you will see a button indicating that you forgot your password.

You can click this button, and an email will be sent to the specified user, guiding them to the next step.

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When accessing the provided email, you will see a redirect link to return to the platform and create a new password.

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This new password must contain an uppercase letter, a number, and a special character. Re-enter the password to confirm, and a success message will appear on your screen.

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With the new password successfully created, click “Next” to continue the login process.

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Enter your registered password again.

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A code will be sent to your email. Access the code in the provided email and enter it in the indicated field.

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This code adds a layer of security to your login process on the platform. After completing all these steps, you will be successfully logged in.

If you need help with any of the steps mentioned in this flow, contact our support team.